Customer Service Automation
One AI agent that handles support across every channel your customers use.
The problem
Customers now expect to reach you on website chat, WhatsApp, Instagram, Facebook Messenger, and the phone — and they expect the same answer no matter which one they pick. Most businesses end up with disconnected tools and a support team stretched across all of them, with no single view of the customer.
One agent, every channel
A single AI agent is deployed across your website chat, WhatsApp, Instagram, Facebook Messenger, and phone line, so customers get a consistent experience wherever they reach out.
It remembers the conversation
If a customer starts on Instagram and follows up by phone, the agent already knows the context — no repeating themselves.
It hands off when it should
Complex or sensitive issues are routed to a live agent with full conversation history attached.
You see what's happening
An analytics dashboard shows volume, resolution rates, and common issues across every channel in one place.
Features
- Unified AI agent across chat, social messaging, and phone
- Persistent conversation memory across channels and sessions
- Smart live-agent handoff with full context
- Central analytics dashboard across all channels
- Custom tone and escalation rules for your business
- Built on your actual help content, policies, and FAQs
Channels
Integrations
Built for
Customer Service Automation FAQ
No — that's the point. One AI agent is configured once and deployed across all your channels, so your support experience and your reporting are both unified.
See Customer Service Automation in action
Book a free demo and we'll show you exactly how it would work for your business.
Book a Demo