Northpine

AI Receptionist

Answers every call, 24 hours a day, without putting anyone on hold.

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The problem

Every missed call is a customer who might just call your competitor next. But staffing a phone line around the clock — including evenings, weekends, and lunch breaks — isn't realistic for most businesses, and even a great front-desk team can only talk to one caller at a time.

How it works
Step 1

A call comes in

Your AI Receptionist answers on the first ring, in a natural voice, using your business's name and greeting style.

Step 2

It handles the request

It books or reschedules appointments against your real calendar, answers common questions about hours, pricing, and services, and takes a detailed message when it can't fully resolve something.

Step 3

Urgent calls get routed

If a caller needs a real person right away, the AI Receptionist transfers the call or sends an instant alert to the right staff member.

Step 4

You get the summary

Every call is logged with a transcript and summary, so nothing gets lost between shifts.

Features

  • Natural-sounding voice conversations, not a rigid phone tree
  • Live calendar booking, rescheduling, and cancellations
  • Custom call-routing rules for urgent vs. non-urgent requests
  • Message-taking with instant notification to your team
  • Full call transcripts and summaries for every conversation
  • Works alongside your existing phone number and staff

Channels

Phone (inbound calls)

Integrations

Google Sheets
HubSpot
Zoho
Pipedrive
Outlook
Gmail

Built for

Healthcare Clinics & DentalLegalReal EstateHospitalityAutomotive Dealerships
FAQ

AI Receptionist FAQ

No — we tune the voice, pacing, and vocabulary specifically for your business so it sounds like a calm, competent member of your team, not a generic voice menu.

See AI Receptionist in action

Book a free demo and we'll show you exactly how it would work for your business.

Book a Demo